Skip to content
Travel
Link copied to clipboard

Travelocity

The original online booking Web site offers global arrangements, though its flight coverage is less wide-ranging than Expedia's. Home page includes an easy-to-use tool for flexible-date searches. Travel Info Center and destination guides include editorial articles, tips, photos, currency converter and other tools.

The original online booking Web site offers global arrangements, though its flight coverage is less wide-ranging than Expedia's. Home page includes an easy-to-use tool for flexible-date searches. Travel Info Center and destination guides include editorial articles, tips, photos, currency converter and other tools.

Founded:

1996.

Sells:

Flights, hotels, vacation packages, rental cars, rail tickets, last-minute packages, cruises, activities.

Does not include:

Some low-cost carriers such as Southwest and Easyjet.

Booking fees:

$5-$7 for domestic flights, up to $11 for international; hotel fees vary.

Deals by e-mail:

Yes, by free subscription. Featured deals are part of merchandising programs with suppliers.

Last-minute deals area:

Yes.

Fare alerts:

Farewatcher Plus allows up to 10 city pairs - including packages - and will alert you when prices drop.

Phone support:

1-888-872-8356, offered 24/7. More than 1,000 phone reps, mostly in India. No additional fee for booking by telephone. Some matters are handled offshore, others by U.S. agents.

Price guarantee:

Find a lower price within 24 hours and Travelocity will refund the difference plus a credit for $50 off future travel. Also promises to work with suppliers when issues arise.

Flexible-date searches:

On the home page.

User-generated reviews:

Under the "hotels" link. Guests who have booked through Travelocity are invited to comment, but others may register opinions. Links to the IgoUgo traveler community (

» READ MORE: www.IgoUgo.com

).

Cool tools:

Often difficult to find. Look under "Travel Info Center" and "Destination Guides" for some of the site's best features: News, tips, editorial articles, currency converter. Mobile access to flight timetables and weather. A "road trip wizard" that helps plot driving trips is at

» READ MORE: www.travelocity.roadtripwizard.com

. A "wish list" feature helps find items you've looked at previously, but it's a bit difficult to locate.

SOURCE: Travelocity, Miami Herald

Published