Amtrak derailment hotline, assistance center set up
Amtrak has set up a hotline for anyone with questions about friends and family on the train that derailed Tuesday night in Philadelphia.
The Amtrak Incident Hotline is 800-523-9101.
A family assistance center has also been established at a Center City hotel to work closely with family and friends of individuals on the train.
Here are resources if you or a loved one was affected by the crash, or if you are looking for more information:
- Latest updates from the Inquirer, Daily News and Philly.com reporters covering the tragedy
- Information on how the crash is affecting area rail lines, including Amtrak, SEPTA and NJ Transit.
- Amtrak service advisories and blog
- The Red Cross of Southeastern Pennsylvania was helping victims and families near the crash scene and aiding them with travel arrangements at 30th Street Station.
- A center for friends and relatives has been set up at hotel in Center City, located at the Marriott at 12th and Market streets. Earlier, a center had been in place near the derailment site at Webster Elementary (3400 Frankford Ave.) from Monday night through Tuesday afternoon.
- Philadelphia and federal agencies and officials are providing updates on Twitter. Some accounts to follow include: @PhiladelphiaGov, @PhilaOEM, @phillypolice, @DPBell, @NTSB, @Amtrak, @RedCrossPhilly