Inquiring Consumer


Parting thoughts: Sometimes, government actually is the solution

Markets offer the best consumer protection - but only when they work like they're supposed to.

Verizon, AT&T, and the Gentleman's Triple

Three decades ago, the FCC gave two wireless carriers a huge head start in every major market. Big surprise: They're still in first and second place.

Verizon, AT&T, and the Gentleman's Triple

Three decades ago, the FCC gave two wireless carriers a huge head start in every major market. Big surprise: They're still in first and second place.

Robocall blockers tested by Consumer Reports

How to fight back.

Robocall blockers tested by Consumer Reports

How to fight back.

Pa., 44 other states push phone carriers to help block robocalls

Now that the FCC has ruled, the AGs say carriers shouldn't wait.

Pa., 44 other states push phone carriers to help block robocalls

Now that the FCC has ruled, the AGs say carriers shouldn't wait.
More Stories

CFPB: Citibank will refund $700M to deceived cardholders

Seems like credit-card companies are a bit like proverbial old dogs. They can't learn new tricks, so they just keep trying old ones.

Did Comcast stiff some overly polite Minnesotans? You betcha

Comcast customers in St. Paul, Minn., say they've gotten the run-around rather than the 10 percent discount they're entitled to under the city's franchise deal with the cable giant.

T-mobile CEO to Trump: Who needs a wall?

CEO John Legere says the latest T-Mobile "Uncarrier" move targets "Dumb and Dumber" and "our new friend on the school bus."

T-Mobile's new 'Jump' plan: Great deal for impatient

With "Jump on Demand" plan, T-Mobile customers can easily swap for latest phone.

Privacy advocates quit talks over industry use of 'faceprints'

They say Washington lobbyists are blocking a reasonable "opt in" standard.

T-Mobile CEO: 'If You’re Not P'ed Off, You’re Not Paying Attention'

T-Mobile CEO John Legere wants consumers to pressure the FCC - for good reason.

Is Comcast using a push poll to sway Philly opinion?

That's what several company critics contend.

FCC drives stake in heart of last cable price rules

Why would the FCC weaken an already laughably weak rule?

Watch Pew's idea for remaking payday loans

The Pew Charitable Trusts, which have helped address other financial abuses, offer an idea for making the high-cost loans

FCC's Wheeler moves to crack down on robocalls

Robocalls to both wireless and landline phones are the agency's top topic of complaints.

Takata expands recall to all cars with suspect airbags

The Department of Transportation says it pushed the Japanese airbag manufacturer to replace all passenger-side airbags, even outside the South.

Comcast: No, it's not trying to silence (most) customers

The Philly cable and Internet giant says NDA demand was an error.

Wow. Is Comcast trying to bury evidence of flubs?

Philly's ABC 6 reports that Comcast offered a refund of $600 in overcharges - but only if the couple involved kept quiet.