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How to train your employees on anything from language skills to leadership, while Pa. foots 75% of the bill

Pennsylvania has programs to help local business owners identify their opportunities around workforce, education, training, and economic development needs.

Karla Trotman is the president and chief executive officer of Electro Soft, an electronics manufacturing and engineering firm in Montgomery County.
Karla Trotman is the president and chief executive officer of Electro Soft, an electronics manufacturing and engineering firm in Montgomery County.Read moreCourtesy Karla Trotman

With unemployment at historic lows, one of the biggest challenges facing area businesses isn’t just finding workers, but finding — and keeping — skilled workers. The good news is that there’s money available to help employers fix that problem.

Pennsylvania has programs to help its local business owners identify opportunities around workforce, education, training, and economic development needs by offering matching funds of up to 75% of these costs to employers through its PAsmart Industry Partnership Grants program.

“Basically any group of businesses of any size within certain industry sectors in the commonwealth are eligible for the funding,” said James Martini, executive director of Pennsylvania’s Workforce Development Board. Industry groups include health care, technology, nonprofits, and manufacturers.

Karla Trotman, CEO of Electro Soft, a small Montgomeryville-based manufacturer with more than 30 employees, said she has used money from the grant program to provide training, including helping her employees to improve their English, learn about the supply chain, improve higher-level management and leadership techniques, and finesse their technical writing.

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Trotman has also used the funds to pay for consulting help and training for employees to operate specific types of equipment. Other types of training can include technical skills for plumbing and heating and specific skills related to salesmanship, logistics, and transportation. Management-qualification programs like ISO, the International Organization for Standardization, are also eligible for reimbursement.

“We really don’t put a lot of restrictions on the training and the state provides the funding, so we take advantage of whatever is needed to help run our business effectively and provide skills to our employees,” she said.

How can you access Pa.’s workforce-development grant money?

Your business must be located in Pennsylvania and you must be a member of a group that has already received funding from the state.

There are 25 such groups who together received approximately $5.5 million in December (and are likely to receive more funding in the future, pending budget approval). According to Martini, the industry groups are used as a conduit for disbursing the funds so that the money can be better spread out.

“It’s more efficient to do it this way,” he said. “Basically any group of businesses within a certain industry sector can put in an application for an industry partnership alongside other public partners like education and training institutions, economic development folks, and the local workforce-development board.”

Electro Soft belongs to the Southeastern Pennsylvania Manufacturing Alliance (SEPMA), one of the 25 groups that receives funding under the program and then reimburses its members for their training needs. So does Polysciences Inc., a 240-person contract manufacturer in the health-care industry that is based in Warrington.

What kinds of training is available?

Polysciences relies heavily on the workforce-development grants to provide training for their employees and even uses some of the funds for an apprenticeship program that has helped groom future workers. Jennifer Tenfelde, the company’s executive director of human resources, manages a number of training programs simultaneously and works closely with company managers and supervisors to determine the type of training that’s needed by their staff.

“I’ve got a spreadsheet that tracks data for all of the trainings we’re doing, everything from the start and end date to the employees involved and funding and billing status,” she said. “We have employees getting upskilled on analytical instrumentation and even HR recruitment, it’s all over the place.”

She also noted that compliance and providing the right documentation can sometimes be challenging, which is why she makes sure to get approval in advance and, like Trotman, relies heavily on the help provided by SEPMA.

What’s the value for employers?

The program has become extremely valuable to smaller companies like Electro Soft and Polysciences that are struggling to find and keep skilled workers.

“We’re not a large enterprise corporation, and we don’t have the big budgets or the specialized knowledge to pull something together on our own,” Tenfelde said. “This program allows us to give our employees access to critical education that we ordinarily couldn’t provide.”

Trotman said the funding has also enabled her company to hire more employees.

“Because of this program, we’ve cut our training budget in half. It’s opened up opportunities for us to bring on more people because as we’ve ‘upskilled’ our existing workers we can hire less skilled people at the entry level,” she said. “It’s been an amazing way for us to expand our workforce.”

Gene Marks is the founder and president of the Marks Group, a small-business consulting firm based in Bala Cynwyd.