Rowan University back online after lengthy computer system outage
Students and staff were having trouble connecting to Rowan Wi-Fi, accessing the university’s public websites and logging into most applications.
Rowan University was back online Saturday evening after an IT service outage caused intermittent problems with internet, email, and other services since early Friday.
According to a school spokesperson: “All systems are now working as expected. Delayed email messages may arrive out of order.”
The university said in a message to the campus earlier Saturday it “had identified the likely root cause.” The school said there was a “connectivity issue with internal systems.”
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Students and staff were having trouble connecting to Rowan Wi-Fi, accessing the university’s public websites and logging into most applications.
“Systems may continue to fluctuate as restoration work continues, and our teams will be actively monitoring and making adjustments throughout the day to stabilize all services,” the university said.
Reached by phone Saturday afternoon, Rowan spokesperson Joe Cardona said that it was too soon to say what caused the outage and that the investigation was ongoing.
“We’re still delving into it,” he said. “It was intermittent all day yesterday. You’d have email for a while and then you wouldn’t. Different systems would be down.”
But, he said, most systems seemed to be up and running Saturday afternoon. Security and safety systems remained in operation, the school said.
Students on Friday were having trouble accessing homework assignments off the university’s Canvas system, Cardona said. Some people also had trouble accessing remote university meetings via computer, he said.
Students were directed to contact their professors about class schedules, assignments, and deadlines.