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The Upside
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A delivery driver got stuck in a client’s driveway during the Texas storm. The couple took her in for five days.

"I felt thankful to have a warm place for a few days,” Timmons said. “I was just amazed that these super kind people let in a stranger to stay for the night.”

Chelsea Timmons (front) with Nina Richardson and Doug Condon, in the couple's Austin home.
Chelsea Timmons (front) with Nina Richardson and Doug Condon, in the couple's Austin home.Read moreChelsea Timmon

Chelsea Timmons delivers groceries on weekends to make extra money, and as she pulled up to a client’s long, sloped driveway in Austin, her car began to slide toward the client’s house.

It was Valentine’s Day, and the historic storm that devastated Texas had just begun. Timmons thought she could make one more delivery and head home, not realizing the magnitude of the storm or how icy the inclined driveway would be.

“I closed my eyes and prayed, ‘Please, don’t let me hit their house and wreck my car,’ ” recalled Timmons, 32.

Instead, she crashed into the homeowners’ flower beds, then took out a small tree before her Toyota RAV4 came to a rest.

“I tried to back up, and that just made it worse,” said Timmons. “No matter what I did, my wheels would spin in place.”

Timmons texted the client inside the house that she was stuck in the driveway. Homeowner Doug Condon quickly came outside.

Condon tried to help free the car, even sprinkling birdseed to get some traction, but the car wouldn’t budge. They realized it was useless, Timmons said.

Condon and his wife, Nina Richardson, told Timmons to come inside and get warm while she called AAA and several towing companies.

Timmons told them she lived three hours away in Houston and spends weekends in Austin to deliver groceries because the money is good there. She works as an independent contractor for a statewide delivery service.

After making calls for several hours, Timmons said it dawned on her that help wasn’t coming, because the roads were terrible, with accidents piling up all over.

At this point, Condon, 58, and Richardson, 62, realized they could send her back out into the storm, or they could invite her to stay. They invited her to stay.

“We have two guest rooms. It just seemed like the natural thing to do, considering the situation,” Richardson said. “We didn’t even need to talk it over.”

Condon and Richardson, are the parents of five grown children who live on their own. They are both working at home during the pandemic, Condon as an energy consultant and Richardson for several public and private technology companies.

The couple had recently received the coronavirus vaccine, said Richardson, so they felt fine taking in Timmons. They told her to make herself comfortable upstairs.

Timmons, however, was anxious about being in the strangers’ home.

“I was very grateful, but nervous. I talked on the phone with my aunt, then my parents, to let them know the situation,” said Timmons. “I also kept trying to reach any tow truck company I could find, but nobody could come. I was stuck.”

Richardson prepared a Valentine’s Day dinner of steaks, potatoes, broccoli, and salad with the groceries Timmons had delivered, then the three gathered around the table.

While power outages and frozen water pipes were hitting cities and towns all over Texas, Condon and Richardson’s home had been spared.

“We were lucky — our lights stayed on and we were warm,” Condon said. “And as we got to know each other over dinner, any awkwardness disappeared.”

“We just became friends,” Richardson added. “She’s a wonderful, sweet young woman. We couldn’t imagine sending her out in the dark on dangerous roads.”

Still, Timmons admitted that a few bad horror movies crossed her mind as she fetched some fresh clothes from her car and settled in for the night.

“My situation was the trailer for every blockbuster horror flick,” she said. “I didn’t get much sleep that first night.”

The next day, though, she began to relax when she learned that her apartment complex in Houston was without power.

“My brother was taking care of my dogs, so I knew they were safe, and I felt thankful to have a warm place for a few days,” Timmons said. “I was just amazed that these super kind people let in a stranger to stay for the night.”

When Condon and Richardson retreated to their home offices to work after breakfast, Timmons decided to thank them by using her baking talents to make a coconut cake from scratch.

And when bad weather persisted and one night stretched to five, she took their advice and made herself at home, snuggling with the couple’s two dogs, Haddie and Crosby, and helping to prepare dinner and wash dishes.

At one point, Timmons wondered aloud if she should check into a motel, but her hosts discouraged the idea.

“I told her, ‘What would you eat there? All the restaurants are closed because of the storm,’ " Richardson said.

“What’s another day?” Condon said. “If one of our daughters were in a situation like Chelsea’s, I’d like to think that somebody would do the same.”

Timmons said she wept tears of gratitude.

“I couldn’t get over it — they never saw me as a burden, not even for a second,” she said.

Once the weather warmed up, she was able to dig out her car. And when everyone had hugged and said their goodbyes, Timmons drove home, knowing that wouldn’t be the last time she saw them.

“We’re definitely going to stay in touch. How could we not?” she said with a laugh. “I know their address.”