A recent audit of Philadelphia’s child welfare system found significant flaws in the functioning of the child abuse hotline designed to receive the reports. This audit found excessive waiting times, unanswered calls and over 100,000 calls to the Department of Human Services that did not lead to the generation of reports or further investigations, and their content is undocumented. Auditor Eugene DePasquale cautioned that “any single one of those calls could have led to a life or death situation for a child.”
Legislation passed in the aftermath of the Sandusky child abuse scandal at Penn State expanded the professions defined as "mandatory reporters" of suspected child abuse, under penalty of law, instituting required training for licensing. Furthermore, any individual not designated as a mandatory reporter was now, in a somewhat Orwellian turn, defined a "permissive reporter." The result, as this audit made clear, was the creation of a system of massive reporting, yet one that lacks the funds or personnel to address these reports. The majority of the reports did not in fact involve children in imminent danger.
Philadelphia, which has the largest child welfare system in the state, increasing rates of out-of-home placements of children and decreasing rates of discharge. It is currently the city with the second highest rate of placement in the nation. But are Philadelphia’s children safer? With removal rates higher than New York and Chicago, Philadelphia’s children are spending more time in institutions and foster families, now euphemized as “resource” families. Yet, as abundant evidence indicates, placement in foster care places children at risk. Furthermore, the most common reasons for removal of children in Philadelphia are parental drug abuse, the child’s behavioral problems, and inadequate housing.
Overburdened case workers may fail to identify and protect the child who is being seriously abused and needs immediate intervention to protect his or her life, while slogging through piles of paperwork generated by spurious or unnecessary reports.
Mical Raz, MD, PhD is a Robert Wood Johnson Clinical Scholar at the Corporal Michael J. Crescenz VA Medical Center and at the University of Pennsylvania.
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