PHL, CVB honor 5 for "Five-Star Service"

My travel schedule prevented me from posting this earlier:

The airport and Philadelphia Convention and Visitors Bureau have teamed up the last few years to honor those who work at PHL, for the city, airlines or other vendors, for examples of outstanding service. We hear enough complaints, so we should also hear when airport patrons believe someone has done good things as well.

The best way to understand why these particular individuals won the award this year is to read the entire news release on the PHL Web site at this link.