Suzanne Hayes has been hired as vice president of client services at Innovative Print & Media Group, a Phoenixville provider of print, promotional products, creative and marketing communications services, direct mail and fulfillment. She had been vice president of operations for Excerpta Medica, a global healthcare marketing agency and a division of publishing giant Elsevier.

Ricoh Americas Corp., a Malvern technology company, has promoted Martin Brodigan to chairman and CEO. He succeed Kevin Togashi, who is taking on a new role within Ricoh Group in Japan. Brodigan had been executive vice president and chief operating officer of the unit.

John T. Conroy has been named vice president and practice leader of the energy and Marcellus Shale division at Urban Engineers Inc. He had been senior planner II at PBS&J.

Daniel Eun has been named vice chief of robotic surgery and director of minimally invasive robotic urological oncology at Temple University Hospital. He will also serve as associate professor of clinical urology at Temple University School of Medicine. Eun had been director of robotic and minimally invasive urological oncology and reconstruction at Pennsylvania Hospital.

FINANTA, a nonprofit lending organization that provides business loans, first-time home mortgages and technical assistance to Philadelphia residents of low-to moderate-incomes, has hired Ariel Rodriguez as chief financial officer. Rodriguez was an independent consultant to nonprofits.

Royal Bank America, the wholly owned bank subsidiary of Royal Bancshares of Pennsylvania, Inc., has hired Drew Miller as executive vice president and chief lending officer. He had been executive vice president and chief lending officer at Beneficial Savings Bank.

Smart Devine & Company L.L.C.,has hired Tom Frascella as the director of the firm's multistate tax practice group.

Catholic Health East, Newtown Square, has promoted Michael C. Hemsley to executive vice president for legal services and general counsel from vice president for legal services and general counsel.

Tom Grywalski has been hired as vice president in the Philadelphia-area office of the specialty investment banking and mortgage banking firm Lancaster Pollard. He will be responsible for New York-based clients and will oversee the underwriting and closing processes. Previously, he was an associate at the firm's headquarters in Columbus, Ohio.

Mike Zebe