Companies are always looking forward on the road to success. They also need to assess where they are now. That's the motivation behind the annual Top Workplaces survey, which gives employees the chance to rate their workplace.
"Becoming a Top Workplace isn't something organizations can buy," said Doug Claffey, CEO of Energage. "It's an achievement organizations have to work for."
Starting in September, The Inquirer and Philly.com welcomed anyone to nominate companies as Top Workplaces. As a result, 1,488 employers in the region were invited to take the employee survey. Any employer was eligible, as long as it had at least 50 employees in the Delaware Valley. Employers could be public, private, nonprofit, or governmental. There is no cost to participate in Top Workplaces.
In all, 189 organizations agreed to take the survey. Combined, they employ 77,641 people in the Delaware Valley. Of those employees who received questionnaires, 36,976 responded, either on paper or online. For 2018, 125 Philadelphia-area employers scored well enough to earn recognition on the Top Workplaces list.
The employee survey gathers responses on 24 factors covering seven areas, including organizational health factors that measure how well employees are working together toward a common cause:
In addition, the survey asks employees about other factors:
Statements relating to "Connection" and "Alignment" are consistently judged most important to employees, while statements about pay and benefits rate least important for workplace satisfaction.
Smaller employers tend to score higher than midsize employers, and midsize employers tend to score higher than large employers. Employers are ranked among groups of similar size to most accurately compare results. Within those size groupings, companies are ranked, and those that score high enough are recognized as Top Workplaces. Energage also determines special award winners based on standout scores on specific areas of the survey.
Why aren't some companies on the list? Perhaps they chose not to participate or did not score high enough based on the survey results. To ensure organizations are accurately administering the survey, Energage runs statistical tests to look for questionable results. Sometimes, it disqualifies employers based on those tests.