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Seven things to know about the Taxpayer Advocate Service

    by Roslyn Rudolph
    Published 

If you're experiencing problems with the Internal Revenue Service, you may be able to get help from the Taxpayer Advocate Service. Here's what every taxpayer should know about this independent organization within the IRS.

1. The Taxpayer Advocate Service is your voice at the IRS.

2. You may be eligible for TAS help if you've tried to resolve your tax problem through normal IRS channels and have gotten nowhere, or you think an IRS procedure just isn't working as it should.

3. TAS helps taxpayers whose problems are causing financial difficulty or significant cost, including the cost of professional representation.

4. TAS employees know the IRS and how to navigate it.

5. TAS will listen to your problem, help you understand what needs to be done to resolve it, and stay with you every step of the way until your problem is resolved.

6. TAS has at least one local taxpayer advocate in each state, the District of Columbia, and Puerto Rico.

7. To contact TAS you can call your local advocate, whose number is in your phone book, or call the toll-free case intake line at 1-877-ASK-TAS1. You can also visit TAS online at www.IRS.gov/advocate.