One year of inspections at Hospital of the University of Pennsylvania: September 2024 - August 2025
The hospital was not cited for any safety violations in the year-long period.
The Pennsylvania Department of Health investigated three dozen complaints at the Hospital of the University of Pennsylvania between September 2024 and August of this year, but did not cite Penn Medicine’s flagship hospital with any safety violations.
Safety inspectors routinely visit hospitals to investigate complaints, but details are only made public when inspectors determine the complaint was valid and the hospital is cited for violating safety protocol.
Here’s a look at the publicly available details:
Sept. 25, 2024: Inspectors came to investigate a complaint but found the hospital was in compliance.
Nov. 4: Inspectors visited for a monitoring survey and found the hospital was in compliance.
Nov. 8: Inspectors came to investigate a complaint but found the hospital was in compliance.
Jan. 8, 2025: Inspectors came to investigate a complaint but found the hospital was in compliance.
Jan. 16: Inspectors came to investigate a complaint but found the hospital was in compliance.
Jan. 14: Inspectors came to investigate a complaint but found the hospital was in compliance.
Jan. 13: Inspectors came to investigate a complaint but found the hospital was in compliance.
Jan. 22: Inspectors came to investigate nine separate complaints but found the hospital was in compliance.
Jan. 22: Inspectors followed up on a June 2024 citation at HUP’s Cedar Avenue location and found the hospital was in compliance. The hospital had been cited for sanitation problems, such as discolored and leaking pipes, expired medical supplies, and a cracked floor in a clean storage area.
Feb. 9: Inspectors came to investigate a complaint but found the hospital was in compliance.
Feb. 19: Inspectors found the hospital had violated safety protocol related to a patient fall, but fixed the issue before they arrived. After identifying and reporting the issue, the hospital reviewed relevant fall policies and educating nursing staff.
Feb. 19: Inspectors came to investigate a complaint but found the hospital was in compliance.
April 2: Inspectors came to investigate a complaint but found the hospital was in compliance.
May 29: Inspectors came to investigate a complaint but found the hospital was in compliance.
June 18: Inspectors came to investigate a complaint but found the hospital was in compliance.
July 3: Inspectors came to investigate a complaint but found the hospital was in compliance.
July 8: Inspectors came to investigate a complaint but found the hospital was in compliance.
Aug. 21: Inspectors came to investigate a complaint but found the hospital was in compliance.
Pennsylvania Department of Health routinely inspects hospitals to ensure the facility is safe for patients and that staff are following all safety protocols. Inspectors may also visit when a hospital staff member or patient files a complaint.
Not all safety violations spark an on-site investigation from inspectors. Hospitals are required to self-report the most serious safety violations and often work directly with the state to address them. Complaint details are not made public when inspectors determine it was unfounded.
The Inquirer tracks publicly available hospital reports related to a complaint, special monitoring, and general safety inspections. The Inquirer does not track inspections for new equipment or occupancy surveys, unless problems are identified.
Inspection reports are publicly available online and are released 40 days after the report is completed.
The Inquirer is publishing roundups of state inspection reports for Pa. hospitals in our coverage area.
