Radial, the King of Prussia firm whose 20,000+ seasonal workers help Toys R Us, Dick's Sporting Goods and hundreds more retailers manage online/smartphone sales and compete with Amazon.com, today posted a Holiday Fraud Index listing the worst times and sectors for Internet shopping fraud. Among Radial's findings:
- Online fraud attempts using card numbers over a phone or Internet device are up 30% in the past year, Radial calculates, comparing "same-store" sales in its client base.
"It's crazy," said Michael Graff, risk analytics manager at Raidal. Chip and pin (the new MasterCard and Visa standard) "has been forcing fraud to migrate from credit card sales to online."
- More than 1 percent of attempted "Card-N0t-Present" jewelry sales are to buyers using stolen or phony numbers, making it the most fraud-prone sector for retailers. Electronics is almost as bad. Sporting-goods and home-goods attract the least fraud.
- 1 in 6 cross-border e-commerce sales to Venezuela is "attacked" by online fraudsters, causing stores to reject the sale. Ghana and Nigeria -- in English-speaking West Africa -- also show high attack rates. Turkey and the United Arab Emirates are among the lowest-fraud countries.
Within the U.S., Delaware and Oregon remain particular fraud centers. Both are no-sales-tax states, with plenty of warehousing, close to ports.