Although the doors were chained, the website was off-line and employees were told they no longer had jobs last week, one of the owners of Windowizards returned yesterday to say the company has not closed.

Harvey Goodman, the chairman of the Levittown company, posted a statement on the website yesterday.

"Windowizards temporarily suspended operations last week due to an unanticipated interruption of windows from a major supplier," Goodman wrote. "That situation has now been resolved. To reiterate, there are absolutely no plans to close our business. We intend to honor all commitments to our customers, installers, and employees."

Not all of Windowizards' customers are ready to trust the company, however, and some employees say they haven't been rehired.

Brian Burnett, 34, of Torresdale, said he hopes to get back his $1,600 deposit for three windows and a patio door so that he can take his business elsewhere.

"I talked it over with my wife and we decided not to go through with it and try another company," Burnett said. "I don't feel comfortable."

A sales representative who worked with the company since 1997 said he hadn't received a call from Windowizards. Reached on his cell phone yesterday, Goodman refused to answer questions about returning people to work until "everything is ironed out."

The website advises concerned customers to contact Windowizards directly at 1-800-220-8707.