N.J. Transit seeks customer help to improve service

NJ Transit is launching a program that will gather ideas on how to improve service.

Through a link on www.njtransit.com, customers will be able to post suggestions, which will be reviewed by agency officials. Customers also will be able to vote on ideas submitted by others.

"In addition to the website comment area where riders currently give us feedback on their daily experience, we hope this will inspire customers to share their ideas for new and improved services at stations and terminals, as well as on buss, light rail and rail lines," NJ Transit Executive Director Richard Sarles said in a news release. "Some very good customer ideas have already been implemented and our message is we want to hear more."

The program will begin June 1, and it will be evaluated at the end of the month.

NJ Transit is the nation's largest statewide public transportation system, providing nearly 865,000 weekday trips on 240 bus routes, three light rail lines and 11 commuter rail lines.