WHAT a difference going to a Phillies game compared to an Eagles game in the upper level.

I've been an Eagles season ticketholder for 35 years and also attend my fair share of Phillies games. The Phils' employees are all helpful and polite. I can't say that about most Eagles employees.

The female usher at our section (420) at a recent Phillies game even wiped off our seat before we sat down. They reversed the escalator toward the end of the game so people didn't have to walk the ramps the whole way down - unlike the Eagles, who shut the escalators down and guard them so you're forced to walk down the neverending shaky ramps.

But then again, I'm just a "guest" of Mr. Lurie at the Eagles games.

Jim Naphys

Glendora, N.J.