Shara Molt was furloughed more than two months ago and still hasn’t received an unemployment check. But the bills keep coming.

Molt’s relatives have helped her pay car payments, health-care bills, and groceries for her family of four. All the while, the Dresher resident said she struggles to get through to Pennsylvania’s unemployment office to ask about the benefits claim she filed in May. The phone lines are busy and the wait time for an emailed response is too long, she said. When she did get ahold of someone, she was told she’d get an explanation in a mailed letter.

“It’s frightening. It leaves you feeling extremely insecure and exposed,” said Molt, a 42-year-old meetings and events planner. “And it’s hard to believe that the government allows somebody to go so long without help or a way to get in touch with somebody.”

Molt is among 90,000 workers in Pennsylvania who filed for benefits between March 15 and June 20 and still haven’t gotten paid — or even denied. Complaints about the stubborn backlog, which amounts to 8% percent of claims filed during that period, prompted a Philadelphia congressman to suggest this month that the state call in the National Guard to help process claims.

As thousands of jobless Pennsylvanians anxiously waited for help, 1.4 million more Americans filed new claims for unemployment assistance last week, including 37,238 in Pennsylvania and 25,606 in New Jersey, the federal government reported Thursday. The 1.4 million new claims are 109,000 more than the week before, marking the first time new claims increased since steadily declining from a peak of 6.9 million in late March. Sarah House, a senior economist at Wells Fargo, called the uptick in new claims “one of the clearest signs yet that the U.S. recovery is stalling.”