Consumer reporter for the Philadelphia Inquirer

Latest Stories

Two companies to pay $110,000 after robocalling Pennsylvanians, AG Shapiro says

Under the agreements, 64 consumers will each receive $100.

Walmart’s web prices are slightly cheaper than Amazon’s and Target’s, a price check of 50 items finds

A price comparison of 50 identical items found that Walmart’s prices were slightly lower than Amazon overall, while Target charged a bit more than the other retail giants.

A ‘blitz of lawsuits’ against Philly restaurants: Was it a ‘money grab’ or helping blind consumers?

As more business is done online, many websites are not fully accessible to the disabled, preventing them from buying goods, making reservations, or accessing information independently.

South Jersey firm suspended for links to $6.2 million credit-repair scheme that 'preyed’ on consumers

A Lawnside company is connected to an enterprise that illegally charged upfront fees and falsely claimed to fix consumers’ credit, according to the FTC.

'Time to end the robocall epidemic’: Members of Congress want carriers to block unwanted calls

The measure would force carriers to implement technology that confirms incoming calls are actually from the owner of the number listed on a caller ID.

Fraud claims against Cherry Hill car dealers must be arbitrated, N.J. Supreme Court rules

The court unanimously ruled on June 5 that fraud claims against Mall Chevrolet and Cherry Hill Mitsubishi are clearly subject to arbitration agreements in their respective sales contracts, even though the consumers said they’d been duped into signing the deals.

How hackers used little-known credit-card feature to defraud Lansdale woman, $1.99 at a time

She was billed $1.99 by Google at least 64 times totaling $127.36 on six different credit cards. Capital One called it an "administrative error."

Comcast broke consumer protection law nearly half a million times, Washington state judge rules

Comcast charged tens of thousands of Washington residents for its “Service Protection Plan” without their consent.

Philly says stores can no longer refuse to accept cash payment. But some government offices won’t be following that rule.

Weeks before Philadelphia’s historic law banning cashless stores takes effect, government offices used by tens of thousands of city residents say they won’t accept cash as payment.

Mount Laurel-based Freedom Mortgage to pay $1.75 million settlement over filing inaccurate loan applicant data

When applicants did not provide a race and ethnicity, loan officers were told to select “non-Hispanic white,” regardless if that was accurate, the bureau said.