THE STATE Attorney General's office receives thousands of complaints each year about no-show or shoddy home-improvement work. To avoid trouble, the AG's office advises that consumers:
1. Make sure the contractor is registered in Pennsylvania. Visit www.attorneygeneral.gov or call 1-888-520-6680.
The registration includes a contractor's contact and insurance information; company description; information on prior home improvement businesses; names of anyone with an interest in the business; any contractor licenses; bankruptcy, criminal plea and conviction history for home-improvement fraud; and a map showing where the business is located.
2. Check the contractor's standing with the Better Business Bureau at http://dc-easternpa.bbb.org.
3. Ask for references from previous customers and check them all.
4. Get more than one estimate before signing anything.