Wawa reinstates self-serve coffee at several stores, including in South Jersey, amid coronavirus pandemic
The self-service option was suspended in March to mitigate the spread of the coronavirus, but in the past the week 60 Wawa stores have begun to allow customers to get their own coffee and fountain drinks again.
You can pour your own coffee again at some Wawa stores.
The self-service option was suspended in March to mitigate the spread of the coronavirus, but in the last week 60 Wawa stores have begun allowing customers to pour their own coffee and fountain drinks again, a company spokesperson said.
She did not specify which locations have made the change, but said they include stores in South Jersey (“near or in Cape May County”), the Reading area, Maryland, and Virginia.
While Philadelphia is not included in the list of markets, Wawa said it plans to expand self-service into other areas in the coming weeks. The company said it is seeking customer and associate feedback, and that so far it has been positive.
“Before and during the COVID crisis, we have continuously enhanced our safety measures including around coffee and beverages,” Wawa said in a statement. “Resuming some self-serve beverages will improve convenience and speed during store visits, enabling customers to get in and out faster to maximize social distancing.”
Customers who are not comfortable getting their own drinks can opt for full service by asking an associate for help, the spokesperson said.
» READ MORE: Wawa suspends made-to-order food service at all Philadelphia stores
Along with enhanced sanitation and social distancing measures, the company has taken additional precautions in stores that have resumed self-service drinks. Coffee stirrers will be individually wrapped, the spokesperson said, and tissue paper will be available for customers to use when they touch pour handles and other surfaces.